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    Legal & Information

    Terms

    Effective date: 1 January 2026

    Dynamic Legal Services (Pty) Ltd
    Registration: 2016/074955/07
    Website: www.dlegal.co.za

    Plain-English summary: our website content and tools are general information, not advice. Fixed fees are quoted upfront with third-party costs shown separately, and timelines are estimates because regulators and courts set their own pace.

    We collect only what we need to answer your enquiry or run your matter, we never sell your information, and you can ask us to show, correct or delete it by emailing support@dlegal.co.za.

    Approved refunds are paid out at month end. Requests made after the 25th of a month are processed at the end of the following month.

    1.Agreement to these terms

    These terms govern your use of www.dlegal.co.za and any online tool, calculator, application form or document-signing flow on it. By using the site you confirm that you have read and accepted these terms.

    This single document covers our terms of service, our privacy practices under POPIA, and our refund policy. If we are formally instructed on a matter, a separate engagement letter or mandate will apply to that work. Where that document conflicts with these terms, the engagement letter or mandate takes precedence for that matter.

    2.What we do

    Dynamic Legal Services (Pty) Ltd provides legal advisory services in South Africa, including:

    • Company liquidations, including voluntary liquidation by special resolution.
    • Mergers and acquisitions, business sales and business valuations.
    • Corporate structuring and shareholder arrangements.
    • B-BBEE structuring and verification support.
    • Regulatory and licensing work, including mining, energy, petroleum and water use licences.

    3.No legal advice through the website

    The content, guides, blog posts, calculators, valuation outputs and assessment results on this site are general information only. They are not legal, financial or tax advice and they do not create a client relationship.

    Do not act on anything you read here without a consultation. Every matter turns on its own facts.

    4.Fees and quotes

    We work on fixed fees. Any fee shown on the website is the fee for the scope described alongside it. We do not bill by the hour for scoped work.

    Third-party costs are separate and are stated before you commit. These may include statutory or filing fees, regulator or verification-agency fees, sheriff or advertising costs, security bond costs and courier costs.

    Success fees, where they apply, are set out in the relevant mandate. Percentage-based fees are calculated on the transaction value defined in that mandate.

    Quotes are valid for 30 days unless stated otherwise. Fees are payable as set out in your engagement letter, and work begins once the agreed deposit or fixed fee is received.

    5.Refund policy

    We deal with refund requests fairly and on a fixed monthly cycle so that both sides know exactly when money moves.

    When refunds are processed

    • Refunds that are legitimately requested and approved are processed at the end of the month in which the request is approved.
    • If a refund is requested after the 25th of a month, it is processed at the end of the following month.
    • Payment is made by electronic transfer to the account the original payment came from. Please allow normal banking clearance time after processing.

    What qualifies as a legitimate request

    • You paid for a service we have not started and you cancel before work begins.
    • We decline or cannot complete the engagement for a reason on our side, including a conflict of interest.
    • A duplicate or incorrect payment was made.
    • You are entitled to a refund under the Consumer Protection Act 68 of 2008 or other applicable law.

    What is not refundable

    • Work already performed, calculated against the scope and stage reached at the date of cancellation.
    • Third-party and statutory costs already paid or committed on your behalf, including filing fees, regulator and verification-agency fees, advertising, security bond and courier costs.
    • Fees where the outcome was not achieved despite the work being properly performed. We commit to the process, the standard of work and the fee, not to a guaranteed outcome.
    • Amounts where instructions, documents or verification information you gave us were incomplete, late or incorrect and that caused the matter to stall.

    How to request a refund

    • Email support@dlegal.co.za with your name, the company or matter, the amount paid, the payment date and the reason for the request.
    • We acknowledge the request within 5 business days and confirm in writing whether it is approved, partially approved or declined, with reasons.
    • Approved amounts then follow the month-end cycle set out above.

    6.Client responsibilities

    We are not responsible for outcomes, delays or losses caused by information that was incomplete, late or incorrect.

    • Give us complete, accurate and current information, and tell us promptly when something changes.
    • Provide the verification documents we request. We cannot proceed without them.
    • Confirm you are authorised to instruct us on behalf of the company or entity concerned.
    • Respond to requests for instructions within reasonable timeframes so that deadlines are not missed.

    7.Timelines and outcomes

    Any timeline we publish or quote is an estimate based on typical matters where documents are complete and third parties respond normally. Court rolls, regulators, master's office queues, verification agencies and creditors are outside our control.

    We do not guarantee any particular outcome, approval, licence, sale or result. We commit to the process, the standard of work and the fee.

    8.Online applications, signatures and documents

    Some of our documents, including non-disclosure agreements and mandates, may be accepted and signed electronically. An electronic signature applied through our site is a valid signature in terms of the Electronic Communications and Transactions Act 25 of 2002 and is binding on you.

    We keep a record of the signature, including date, time and IP address. You are responsible for the accuracy of the details you enter and for keeping any access credentials confidential.

    PDFs generated by our tools are records of what you submitted. They are not a substitute for advice or for a filed document.

    9.Calculators, valuations and assessment tools

    Our valuation tool, fee calculators and eligibility assessments produce indicative estimates from the figures you enter. They use standard market assumptions and cannot see the detail of your business, your contracts or your balance sheet.

    They are not a formal valuation, an audit, a fairness opinion or a quote for third-party costs, and must not be used for accounting, tax, court or financing purposes.

    10.Privacy: what we collect and why

    We process personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA). Dynamic Legal Services (Pty) Ltd is the responsible party. We only ask for what we need to do the work or to answer your enquiry.

    Information you give us

    • Contact details: name, email address, phone number, and the company you represent.
    • Enquiry details: what you need help with, timelines, and anything else you choose to tell us.
    • Application information: company registration details, director details, financial figures, creditor and asset information, and similar detail required to prepare a matter.
    • Verification documents: identity documents, proof of address, and company documents where the law requires us to verify who you are.
    • Signature and acceptance records: mandates, non-disclosure agreements and resolutions signed through the website, including the date, time and IP address of signature.

    Information collected automatically

    • Device and browser information, approximate location (country and region), pages viewed and referring links.
    • Advertising and analytics identifiers where you have accepted non-essential cookies. See our Cookie Policy for detail.

    Information from other sources

    • Publicly available company and regulatory records used to confirm the information you have given us.
    • Lead details submitted through advertising platforms such as Google lead forms, which briefly process your details before they reach us.

    Why we process it

    • To respond to your enquiry, provide a quote and arrange a consultation.
    • To prepare, run and complete the work you have instructed us to do.
    • To comply with legal duties, including verification obligations and record-keeping under South African law.
    • To issue invoices, take payment, process refunds and keep accounting records.
    • To improve our website, forms and tools, and to measure the performance of our advertising.
    • To send you service updates about your matter, and marketing only where you have opted in.

    11.Legal basis for processing

    We rely on your consent for marketing and for non-essential cookies. We rely on the performance of our engagement with you for work you have instructed. We rely on our legal obligations for verification, tax and record-keeping. We rely on our legitimate interests for website security, fraud prevention and service improvement.

    You may withdraw consent at any time. Withdrawing consent does not affect processing we are legally required to continue.

    12.Who we share information with

    We do not sell or rent your personal information, and we do not share it with third parties for their own marketing. We share information only where it is necessary to do the work or to run our business:

    • Appointed practitioners, liquidators, counsel, correspondent attorneys and other professionals working on your matter.
    • Regulators, government departments and courts where a filing or submission requires it.
    • Service providers who host our systems, send our email notifications, process payments and provide analytics, under contract and on our instructions.
    • Auditors, accountants and insurers where required.
    • Law enforcement or a regulator where we are legally obliged to disclose.

    13.Cross-border processing, retention and security

    No system is completely immune to risk. If a security compromise affects your personal information we will notify you and the Information Regulator as required by POPIA.

    • Some providers host data outside South Africa. We only use providers that offer a comparable level of protection to POPIA and contract with them to process information only on our instructions.
    • Enquiries and leads that do not become instructions: up to 24 months, then deleted or anonymised.
    • Client matter files and signed documents: at least 5 years after the matter closes, or longer where a statute requires it.
    • Accounting and tax records: 5 years from the end of the relevant tax period.
    • Access to client information is limited to the people who need it, data in transit is encrypted, systems require authenticated access and administrative access is role-based.

    14.Your data rights

    To exercise any of these rights, email support@dlegal.co.za. We respond within 30 days. We may need to verify your identity first.

    Information Regulator (South Africa): complaints.IR@inforegulator.org.za.

    Our services are aimed at businesses and their directors. We do not knowingly collect information from anyone under 18.

    • Ask what personal information we hold about you and request a copy.
    • Ask us to correct or complete information that is wrong or out of date.
    • Ask us to delete information we no longer have a legal reason to keep.
    • Object to processing based on legitimate interests, and opt out of marketing at any time.
    • Lodge a complaint with the Information Regulator of South Africa.

    15.Confidentiality

    Information you share with us in the course of an enquiry or a matter is treated as confidential and is only shared with the people who need it to do the work, or where the law requires disclosure.

    16.Intellectual property

    The site, our copy, layouts, templates, document generators, calculators and branding belong to Dynamic Legal Services (Pty) Ltd. You may view and print pages for your own business use.

    You may not copy, scrape, republish, resell or reverse-engineer any part of the site, our tools or our documents without written permission.

    17.Acceptable use

    • Do not submit false, misleading or fraudulent information through our forms.
    • Do not use the site to attempt unauthorised access, to test security without permission, or to interfere with its operation.
    • Do not use automated tools to harvest content, contact details or documents from the site.

    18.Third-party links and services

    The site links to regulators, payment providers and other third parties. We do not control those sites or services and are not responsible for their content, availability or terms. Payments made through a third-party payment provider are subject to that provider's terms.

    19.Limitation of liability

    To the fullest extent allowed by law, we are not liable for indirect or consequential loss, loss of profit, loss of business opportunity or loss of data arising from your use of this website or reliance on its general content.

    Where we are liable in connection with a matter we have been instructed on, our liability is limited to the professional fees paid to us for that matter, unless a higher amount is agreed in writing or required by law.

    Nothing in these terms limits liability that cannot lawfully be limited, including liability for fraud.

    20.Termination

    You may end an engagement at any time in writing. We may decline or end an engagement where verification cannot be completed, where instructions are unlawful or unethical, where there is a conflict of interest, or where agreed fees are unpaid.

    On termination, fees for work already performed and third-party costs already incurred remain payable. Any balance due back to you follows the refund cycle set out above.

    21.Complaints and disputes

    Raise any concern with us first at support@dlegal.co.za. We acknowledge complaints within 5 business days and aim to resolve them within 20 business days.

    If a dispute cannot be resolved, the parties will attempt mediation before litigation. These terms are governed by South African law and the South African courts have jurisdiction.

    22.Changes to this document

    We may update these terms, our privacy practices and our refund policy as our services and the law change. The version on this page, with its effective date, is the version that applies. Continuing to use the site after an update means you accept the updated terms.

    Contact us

    406 Vista Drive, Faerie Glen, Pretoria, 0081
    66 Parklane, Sandown, Sandton